Premium support

Support

Step 1: Search Knowledge base and community forum

Find answers in the knowledgebase or ask the OnePlace Solutions Community .

Step 2: Complete support request

Provide as much detail as possible regarding the issue, any troubleshooting steps performed and if possible, the steps to reproduce the issue.

Contact information

First name *

Last name *

Company *

Email *

Contact number *

Environment

Release *

Outlook Version *

Operating System *

SharePoint Version *

Product *

You need to hold a current maintenance agreement or support pack to access technical support. *

Yes - We have current support/maintenance

Evaluating - Currently evaluating the product

Describe the problem

Type of issue *

Impact *

Frequency *

Please describe the problem in detail and as clearly as possible. For example, if you can repeat it, provide the steps (add screenshots as attachments where appropriate). *

Attachments

Drag and drop files here or Browse

Upload up to 4 files related to your problem such as a screenshot, PDF, etc. The following file types can be attached - zip, pdf, doc, wri, xls, txt, log, jpg, jpeg, gif, png, bmp

First Name

OnePlaceMail

OnePlaceDocs

OnePlaceLive

Premium support

Contact information

Environment

Describe the problem

Schedule a demo

Try free

Contact us

Resources

Legal Stuff