Browse the online product documentation to learn how to use, install and best practices for enterprise configuration and deployment.
The OnePlace Solutions community is available to OnePlace Solutions customers and users to ask questions, report problems & share ideas!
Search the knowledge base for answers to technical questions and self-service guidance to previously documented answers to common questions & issues.
Top 5 KBs
What's new?
Enhancements
We've made improvements to the OnePlaceMail App - improving the performance, reliability and security
Update: End of support for IE11 & Edge Legacy for OnePlaceMail App
Users will be notified when using OnePlaceMail App with a legacy browser. Legacy browsers may be inuse when using older versions of Outlook.
In line with Microsoft deprecation of these legacy browsers, OnePlaceMail will also deprecate support. A message will appear for users who are using IE 11 or Legacy Edge browser.
Please click here for more information & next steps: End of support for IE11 & Edge Legacy for OnePlaceMail App | OnePlaceMail | Knowledgebase (oneplacesolutions.com)
Enhancement
- Ability to rename locations from the 'Where to Save' and 'Insert' pages. The renamed items will appear in the users 'Pinned' & 'Recent's' area.
Enhancement
Support for .eml file types when saving attachments is now available
Support for view thresholds
Improved support when encountering view/query threshold limits in SharePoint
- When navigating to a list or library that exceeds 5000 items
- When viewing location content, when inserting items and the location exceeds 5000 items
In these scenarios, when the view threshold limit is detected the user will be switched to a search metaphor to overcome the threshold limit.
