Apps for Microsoft 365

Support & Resources

Browse the online product documentation to learn more about the OnePlace Solutions suite of products. Search the knowledge base or engage with a thriving online community to ask questions and provide suggestions & feedback.

Browse the online product documentation to learn how to use, install and best practices for enterprise configuration and deployment.

The OnePlace Solutions community is available to OnePlace Solutions customers and users to ask questions, report problems & share ideas!

What's new?

OnePlaceMail App release notes
August 16, 2022


  • Ability to rename locations from the 'Where to Save' and 'Insert' pages. The renamed items will appear in the users 'Pinned' & 'Recent's' area.

rename app


July 26, 2022


Support for .eml file types when saving attachments is now available


July 17, 2022

Support for view thresholds

Improved support when encountering view/query threshold limits in SharePoint

  • When navigating to a list or library that exceeds 5000 items
  • When viewing location content, when inserting items and the location exceeds 5000 items

In these scenarios, when the view threshold limit is detected the user will be switched to a search metaphor to overcome the threshold limit. 

May 10, 2022


Resolved an issue when saving an email from a Shared mailbox, the email fails to move/delete the email after the save has been completed.

April 26, 2022
  • Update permissions required to use the OnePlaceMail App

Permissions have been updated to remove the requirement for Admin consent to use Microsoft Teams feature. Please click here to consent on behalf of your organization

Videos - Getting started

We know using software for the first time can be a little overwhelming, with people often not sure where to start. To help with that we’ve created a couple of quick videos to help get you on your way.

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Download and try the full OnePlace Solutions product suite for Windows Desktop and Apps for Microsoft 365.

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